First Things First
- Is it located in a desirable area?
- Is it convenient to what's important? (e.g. family, shopping, metro area)
- Is it attractive and physically appealing?
- How is security handled?
Staff
- Is the staff helpful and friendly?
- Are they available or on-call to help?
- Is the staff trained?
- Are management personnel trained, licensed or accredited?
- Is supervisory staff available 24 hours a day?
Services
- Who does the laundry and housekeeping?
- Is transportation provided?
- Are healthcare support services available?
- What on-site amenities are offered?
Accommodations
- Are common areas well designed, clean and maintained?
- Are common areas cheerful, well lit and comfortable?
- Is there a choice of floor plans?
- Is there personal storage space?
- Is there a working kitchen?
- Do the bathrooms have handrails and a shower seat?
- Is there adequate privacy?
- Can living spaces be decorated?
- Are the floors carpeted?
- Are there smoke detectors and a security system?
- Is there an emergency call system?
Food and Entertainment
- Is there a flexible meal plan?
- Are there a variety of foods served at each meal?
- Can you cook on your own?
- Are activity rooms inviting?
- Is there a wide range of planned activities?
- Are there scheduled 'off-campus' activities and events?
