Our resident-centered approach to care is guided by the Sunrise Individualized Service Plan (ISP), a comprehensive and customized program of care and service for each resident. Prior to moving in, the Sunrise team meets with the resident, their family and others to build an ISP based on the resident’s interests, needs and wishes.

How the ISP works

The Sunrise team refers to each resident’s ISP daily. For example, it guides the team on when a resident prefers breakfast and how the team can encourage independence when assisting with grooming, dressing and bathing. It might also guide them to keep an eye on mobility, wellness or medication management. As the Sunrise team learns through caregiving and feedback, this information is noted in the plan and the individualized program is updated.

The Benefits

By working with an ISP, the Sunrise team focuses on understanding each individual’s needs and preferences. It guides them in providing meaningful and consistent quality service and care. Should a resident's needs change, the team can adapt quickly. Residents and their families can be confident that such detailed understanding leads to the personalized care and services necessary for the best quality of life.

Learn more about Assisted Living.