Our Executive Director, Gayle Viola, welcomes all new residents personally. Read her letter below to find out why The Stratford is the premier senior living choice for active seniors.
A Message From Our Executive Director, Gayle Viola
Thank you so much for your interest in The Stratford. I speak for each one of our residents and staff when I say that we truly have a very special group of people at our community. If I could impart only one piece of wisdom and advice that I've learned over the years, it is to place the utmost importance on the people you put around you -- those who will provide the personal services that make life so easy, as well as those who will become your closest neighbors for all the years ahead of you.
At The Stratford, we go to great measures to hire the best people, and even greater measures to keep them. I am a proud member of the 19% of our staff that have been here for more than 10 years; in fact, our overall staff retention is quite impressive:
One of the greatest advantages to living in a smaller community is that we can truly make the experience all about you. Superior personal service begins and ends with offering you our undivided attention, which is only possible when you have two crucial things: a nearly one-to-one staff-to-resident ratio and exceptional staff longevity. A large part of my role at The Stratford is to maintain our legacy of offering the very best in personal services, whether your priority is having the same housekeeper week after week or never having to tell the dining room how you like your gourmet dinner prepared. As we approach our 21st year in 2013, I am delighted to say we're still the best.
It is absolutely our pleasure to serve our residents, and that is one of the most common reasons why they chose The Stratford. It shows in everything we do. And now we'd like to let you in on "the best kept secret on the Peninsula". Whether you're just beginning to explore your options or if you've made your decision and just have a few last questions, my door is always open to you. I look forward to seeing you soon.