Our In-Home Care Services
In-Home Care Frequently Asked Questions
Here are answers to some common questions about Dignity Home Care and In-Home Care.
Q: What is the process for receiving services through Dignity Home Care?
A: Getting started with Dignity Home Care is simple and personalized to meet your needs. Here's how it works:
- Initial Contact: Reach out to us by phone, via email, or through this website to let us know you’re interested in home care services.
- Free Consultation: We’ll schedule a complimentary in-home or virtual assessment to understand your specific needs, preferences, and goals.
- Customized Care Plan: Based on the assessment, we’ll create a personalized care plan tailored to your situation.
- Caregiver Match: We carefully match you with a qualified, compassionate caregiver who best fits your needs and personality.
- Service Begins: Once everything is in place, services will begin at the agreed-upon schedule. We’ll stay in regular contact to help ensure satisfaction and adjust care as needed.
Our goal is to make the process smooth, supportive, and centered on your comfort and well-being. Contact us anytime to get started!
Q: How often does a caregiver come to my home?
A: The frequency of caregiver visits depends entirely on your individual needs and preferences. At Dignity Home Care, we offer flexible scheduling options ranging from one day per week to full-time or 24/7 care.
During your initial consultation, we’ll work with you and your family to determine the right level of support—whether it's daily assistance, overnight care, or occasional visits. Your care plan can always be adjusted as your needs change.
Our goal is to provide the right care, at the right time, for your comfort and peace of mind.
Q: Can I receive services in a senior living community?
A: Yes, you can! Dignity Home Care provides services in a variety of settings. In addition to in-home care, we provide support in assisted living facilities, independent living residences, nursing homes, rehabilitation facilitations and hospitals.
Whether you need extra support with daily activities, companionship, or specialized care, our caregivers can come directly to your residence—no matter the setting. We work closely with community team members (when appropriate) to ensure seamless, respectful care that enhances your comfort, independence, and quality of life.
If you're unsure whether your community allows outside care providers, we’re happy to help you navigate those details.
Q: How do you work with my doctor?
A: At Dignity Home Care, we believe in a team-based approach to your well-being. With your permission, we can coordinate directly with your doctor and other healthcare providers to ensure your care plan aligns with their recommendations. This may include:
- Sharing updates on your condition or progress
- Following specific medical instructions or care protocols
- Communicating any changes in your health that may need medical attention
Our goal is to keep everyone on the same page—so you receive consistent, informed care that supports your health and safety.
Q: How do you work with my family?
A: At Dignity Home Care, we view family as an essential part of the care team. We work closely with your loved ones to ensure open communication, transparency, and peace of mind every step of the way.
Here’s how we support and involve your family:
- Regular Updates: We keep family members informed about care routines, changes in condition, or any concerns that arise.
- Care Plan Collaboration: We involve family in developing and reviewing the care plan to make sure it reflects your needs and preferences.
- 24/7 Support: Families can reach out to us anytime with questions or requests.
- Emotional Support: We understand that caregiving impacts everyone, so we’re here to support not just the client, but the family too.
Our goal is to build trust and partnership with your family to ensure you receive the highest quality of care.