Read our latest update.
As the global COVID-19 (novel coronavirus) pandemic evolves, we are consulting with a number of clinical and infectious disease specialists, including the CDC, CMS, and local health authorities. In accordance with guidance from these experts, we’ve developed our phased Resumption of Operations plan.
Latest updates: We are committed to providing transparent, ongoing communications to our residents and families. Take a look at some of our latest national updates.
Our heroes: We thank our heroes who show up every day to fulfill our mission of championing the quality of life for all seniors. See why at Sunrise, Heroes Wear Orange.
Infection control: We've expanded our existing Infection Control and Prevention program. Get an overview of our COVID-19 response measures.
Life at Sunrise: Our residents continue to receive high-quality care, enjoy meaningful connections, and engage in personalized activities. Learn more about the Sunrise experience.
Supporting our communities: From providing iPads for video chats to thousands of hours of COVID-19 training, we are here for our residents and team members. Learn more about our efforts by the numbers.
From the blog: For stories from Sunrise residents and team members, educational resources, and updates from Sunrise leaders, visit our blog.
We continue to carefully evolve our approach to resume operations as circumstances and local guidelines permit. We’re committed to helping our residents maintain connections with friends and family and continue to enjoy all that they love about life at Sunrise.
Restricted Operations: Communities in this phase have active cases of COVID-19 or community members exhibiting symptoms of the virus. During this time:
Essential Caregivers: Residents in communities that have entered Phase One, Two, or Three will now have the option to elect two Essential Caregivers.
Phase One: Communities that have satisfied applicable federal, state/provincial, and local requirements may enter this phase when they have met certain criteria, including 14 days without an active, confirmed case of COVID-19. During this time, infection control protocols remain in place and residents may participate in:
Phase Two: Communities that are currently in Phase One for at least 14 days may enter Phase Two once they have also met applicable federal, state, and local requirements. During this time, infection control protocols remain in place and communities may offer additional opportunities for residents including:
Phase Three: Communities that are have been in Phase Two for at least 14 days may enter Phase Three if they have also met applicable federal, state/provincial, and local requirements. During this time, infection control protocols remain in place and communities may offer expanded programming and visitation opportunities, including:
Please know that we weigh these steps carefully. Things can change quickly in our current environment, which may impact our operations, and we ask for your continued understanding of the extraordinary circumstances that surround us all.
It is also important to remember that each community’s specific Phase One, Two, and Three plans may vary based on local area restrictions and other factors.
Sunrise has done an outstanding job during this pandemic. I am amazed at the wonderful organization of the team of care workers, health providers and the caring attitude that is always there.
I appreciate the care the staff at Bedford Court has taken to keep residents safe during the pandemic. The communication was frequent and honest and clear. The staff were helpful and caring.
Keep up the great job you are doing keeping staff and residents safe through this pandemic. Special thank you for taking such good care of my mom.
I speak with my mom almost every day and have had a few face-to-face calls. I appreciate ALL that Sunrise staff and caregivers are doing to make my mother's residency at Sunrise as pleasant as practicable. It can't be easy!