Friday, March 13, 10:30 a.m. EST
We want to make you aware that a resident at one of our Seattle-area communities has tested positive for COVID-19 (novel coronavirus). We have communicated this news to residents, families and team members at the community, and the individual who tested positive is currently being treated at a local hospital.
I am sure you have many questions, and we are committed to being as transparent as possible while maintaining the privacy of our residents and team members. We took immediate steps to reinforce and expand our infection control procedures when we became aware of our resident’s potential COVID-19 diagnosis. Extensive precautions are being taken to prevent the spread of illness and support our residents and team members, including:
We understand that this news is extremely concerning, but please know that we are well-prepared to respond to this situation. Sunrise has nearly 40 years of experience caring for seniors, and infection control is part of our everyday operations. Out of an abundance of caution, we implemented the following measures weeks ago to help protect our team members and residents from COVID-19:
Our team is working to maintain normalcy for our residents and families despite this situation, and we are committed to keeping an open dialogue with you regarding your loved one’s care. Moving forward, we will continue informing you of developments directly impacting your community.
We want to thank our residents, families and team members for their understanding, cooperation and words of support in recent days. We appreciate the trust you place in us every day, and it is our honor and privilege to serve Seattle families.