Our dedication to personalized care continues even as we respond to the global COVID-19 pandemic. While we have adjusted some of our regular operations to further promote the health and safety of our residents and team members in these unique circumstances, we remain focused on providing meaningful connections and engaging activities.

Activities & Programming

We continue to find new, creative ways to engage with residents. From 1:1 activities in residents’ suites and individualized engagement kits to Suite Stops with snacks and beverages, our team members are maintaining their personal connections and delivering plenty of smiles.

Family Visitation

To help our residents stay connected with friends and family, we sent hundreds of iPads to our communities to facilitate video chats. Our team members have said that supporting these calls is the highlight of their day! As communities enter Phase One, we are beginning to offer outdoor, socially distanced visits with friends and family.

Family Communication

It’s never been more important to keep residents and their loved ones connected. Through our family engagement app, family members are able to conveniently view photos, videos, activities, dining menus, and more—helping everyone stay in touch and up to date.


Cuisine has always been an essential part of our residents’ experience, and we continue to dedicate ourselves to providing nutritious, homemade meals. During this time, we are delivering meals to our residents’ suites and going the extra mile to celebrate things like birthdays and anniversaries with special food. As restrictions ease, limited dining room activity will commence with socially distanced seating.

Move-in Process

In addition to following infection control measures to help prevent the spread of COVID-19, we are working closely with residents and family members and strive to provide the best move-in experience. Learn more about what to expect when moving into a Sunrise community.

Infection Control

Our communities continue to have evidence-based infection control measures in place. Get an in-depth look at how we’re promoting the health and well-being of our residents and team members by watching our infection control video.