Bertram House of Swampscott

The staff at Bertram House of Swampscott is one of the best. They take great care of the residents and treat them as their own family. The building itself is beautiful and well kept. You are greeted with a smile everytime you enter weither it be an employee or another resident.

For many years the Bertram House had been home to two of our loved ones—in both the Assisted Living and Reminiscence neighborhoods. The Bertram House is a warm and inviting residence that created a welcoming home throughout our family members’ journeys. Bertram House has consistently been a caring, compassionate, and safe environment. The staff treasures their relationships with their residents and with the families that they support. Without exception, all staff members, from the gracious reception area to the nurses, CNA’s, food service, custodial, housekeeping, and daily care-taking staff provide individualized care. Their many kindnesses and professional expertise have been much appreciated.

The Bertram House offers a caring environment with a tremendous amount of compassion and support. The activities calendar is packed with a wide array of engaging field trips, exercise classes, film viewings and other fun ways to stay active and develop friendships. The team makes a point of getting to know everyone on a personal level. Thank you for your dedication!

Bertram House is an exceptional assisted-living center that truly stands out for its compassionate and dedicated staff. The team goes above and beyond to ensure each resident feels cared for, respected, and valued. One of the most impressive aspects of Bertram House is the way the staff collaborates with families to address the unique needs of each individual. They take the time to listen, adapt, and tailor their approach to provide personalized care that makes a meaningful difference in residents' lives. The environment is warm and welcoming, creating a sense of home for everyone who lives there. It’s clear that the staff at Bertram House genuinely care about the well-being and happiness of their residents, which sets this community apart. I wholeheartedly recommend Bertram House to anyone seeking a place where loved ones will be treated with kindness, dignity, and exceptional care.

I can't say it was a great experience, it was actually a sad experience but the Bertram house made it tolerable and based on the experience we did have we would recommend this community to other families.