Sunrise of Decatur

We've been very happy with the assisted living community where my father resides. The caretakers are truly excellent—they genuinely care about each individual resident. The med-techs are precise, knowledgeable, and consistently timely with medications. Overall, the staff is outstanding: responsive, communicative, and always ready to help solve problems. The community itself is welcoming and inclusive, with a warm, home-like atmosphere (pets included!), and the cleanliness and upkeep are consistently impressive. No place is perfect, but this one comes very close.

Shawn Lackey the director of sales is a true professional!

As a vendor I’ve had the pleasure of working with Shawn Luckey. He answers the phone and is attentive to the needs of potential residents. He believes in getting the job done.

What they could improve on at Sunrise would be to have more outside activities, get them out of the building. The staff is friendly, and we would maybe recommend the community to other families. They are most of the time short staffed, but other that no..

I had the opportunity of attending an event with some friends here.The exterior of the community is well maintained. I like the warm feeling that you get when you enter. The workers were very attentive to the residents. The atmosphere was happy. The people that live there were pleasant and complimented the staff. The chef Kirk and his team made some tasty dishes. I enjoyed the appetizers. Thank you to everyone at Sunrise Decatur for all you do for the elderly.

Our experience at Sunrise of Decatur has been excellent. The staff is cheerful and thoughtful. There are lots of activities that residents can enjoy daily. Staff is wonderful about encouraging social events and walks on the grounds. The medication techs are on top of our complicated medication regimen as well. There is even a sweet house dog that enjoys pets and treats. 842-2615

My aunt is a resident at Sunrise and they are so amazing there! The activities, the nursing staff, everyone at this location has always shown nothing but love, professionalism, and dedication to the residents there. I’m so thankful for such an amazing community taking care and assisting her in her golden years!

Staff are caring, respectful, helpful, and friendly. The food is good, but not worth the price for a guest. The menu is rarely accurate. If I call and leave a particular staff member a message. I would say I get a response back 20% of the time. You have to keep calling back or find another way to connect with that staff member and even that can be difficult. Rarely do all the activities on the calendar happen. They are probably more expensive than they need to be. Sunrise could use some improvements to make it better, but I think we are really lucky to have found this facility. My priorities are theirs and that is the most important thing!

I want to thank Sunrise and 2 people most of all who have taken care of my parents in the memory care level on the 4th floor. [name removed] has gone above and beyond in helping my mom who has dementia, multiple sclerosis, and in a wheel chair. She has treated my mom like it was her own family member and we can't thank her enough for the outstanding job she is doing. The second person is [name removed] who took wonderful care of my dad while he was with us. He passed away 3 months ago, but while he was living at Sunrise, [name removed] did everything she could to make him happy and comfortable. She too went way above and beyond my expectations, and it was very much appreciated by my wife and I. This is an extremely hard and demanding job and they both do it so well while always having a smile on the there face. We can't say enough good and positive things about [name removed]and [name removed]. Thank you both so very much for making us feel relieved to know that they are in such good hands in this very difficult time.

I would recommend Sunrise of Decatur, to others who need assistance with their loved ones. The communication between the staff and the family is well informed and updated. The staff has always updated up me and informed me with any situation regarding my brother. The executive director and sales associate really helped me in my time of need.

It was a nice place for my father to stay short-term. I would recommend to others.

Staff was caring and concerned. However, my father-in-law was bed-bound and it was difficult for him to get as much attention as he needed. Tough situation since it would have been impossible for someone to be with him at all times. The string on his call light in his room was never working properly so he couldn't get help when he needed it. When staff did arrive, they were very kind and helpful.