Sunrise of Willowbrook

There is plenty of friendly and helpful staff here. Until we get to know all the staff, it would be great to know on a daily basis, who is assigned and helping my mom. This is a very nice facility and they offer a variety of activities. My mom likes playing Bingo. My mom enjoys the meals. It would be nice if there was piano at Sunrise

My loved one is currently a resident at Sunrise of Willowbrook in the Memory Care unit. Everything has been very good for her at this facility so far. The staff have all been very nice and friendly. Communication with the family is good. The move in process was very easy. The meals seem to be good quality and variety. I would recommend Sunrise of Willowbrook to family and friends.

Based on our families experience, The Sunrise of Willowbrook community has a very homey feel to it, and the staff members who are working there are kind and attentive,

We really liked the location of Sunrise Willowbrook and the friendly staff we met. We moved from a Sunrise in Richmond Virginia and the transfer was very smooth and easy.

Very happy with Sunrise and all of the employees. We have recommended the place to a couple of people because we like the facilities and the staff is awesome And we visit every day. It is such a friendly environment.

I believe my family member is getting good care. I am there quite a bit and always find it clean and welcoming.

My mom has lived at Sunrise of Willowbrook for almost 9 months now and I can honestly say she is really happy with assisted living. She enjoys the many activities they offer, especially the morning exercise class and occasional outings they do. She even went to Drury Lane for a show this month which I know she enjoyed. She has made friends here, is treated lovingly and respectfully by all the staff, and has no complaints about the food. Excellent communication with all management and nursing here and I am so glad we found this place. Mom agrees it's much better than staying in her condo and trying to get assistance to her daily. We've enjoyed the family bingo nights too! Great place for seniors to live and be cared for.

Kayla and Teresa and staff were exceptionally kind, patient, and knowledgeable!We are sold that this Sunrise stands out as a great option. Waiting on my mom s decision and look forward to seeing my mom find a wonderful home. Kayla in particular was unbelievable. She even made cookies for my mom. Truly an answer to prayer. Thank you Sunrise for such a great visit!

If looking for a senior living for one of your loved ones, look no further. Sunrise is not the cheapest but also not the most expensive living facility. Sunrise is extremely clean inside and through the outside grounds. People are very professional and extremely concerned with you and your loved ones needs. I am so happy we went with Sunrise of Willowbrook. Thank you both Kayla and Yennifer you both are awesome. "John Price"

This is the best facility you will find. My wife and I went to 11 different ones in the area and by far you won't be disappointed with Sunrise of Willowbrook. From the front office through the nurses and workers these individuals make their patients feel like family. My wife and I are so blessed that we chose Sunrise of Willowbrook. Just an amazing and caring facility. Trust us, you won't be disappointed.

Professional, exemplary and outstanding facilities. My Aunt is very happy there due to their facility and caring staff members.

The other residents appear happy and well cared for. They need more outings planned outside of the residence. Also wish they would offer to take residents to the store.

My Dad wasn't there very long. Moved to memory care, died [date removed]. They had some really great people in memory care. Yes, I would recommend this community to other families, I knew he was safe, and being checked on. They were very good at communicating and needs or changes. The geriatric Dr. and his associate were very good!

My loved one only stayed at Sunrise of Willowbrook for a little over 2 months before passing, but based off of the short experience, I would recommend this facility to others looking.

My mom was a resident of Sunrise of Willowbrook for her Stage 6 and eventually Stage 7, (end of life care), from January 2022 to May of 2023, when she passed. She was cared for on the third floor. She also had an outside Hospice agency from July 2022-May 2023. In general, Jennifer at the front desk is warm and caring. Kind and respectful of guests, family members and loved ones entering the building. It's a genuine touch to the overall cozy "Hallmark" look and feel of the building. Large chairs, plants, tables, books and nesting areas are all welcomed for use. It was truly a blessing to have those available for us at the end of my mom's life when you're at the facility for 8+ hours. I cannot speak for the Assisted Living sections, but the actual Alzheimer's floor is everything you really would want your loved one to have access to. Clean, spacious, private "reflection room," in the main common area filled with books and where you can gather your thoughts. Beautiful outdoor deck during the warmer months, (locked and secured during Winter/very early Spring). There is a very large common area with a TV, baby doll and stuffed dog. Kitchen is well maintained; mopped frequently, those who need to be hand-fed are usually first and/or last, based the staff's bandwidth. You are allowed to sit as long as you please - masks required when noted. If your loved one is still able, there are field trips to local fast food chains like Portillo's and Culivars. (Staff will advise when your LO is no longer safely able to go out). Routine care is evident. Multiple staff members on the floor at all times - at least 2-3 with Nurse always on hand. Hinsdale Hospital for point of reference if needed; Washing and drying of clothes for the residents is performed on a regular basis, along with notifying family members when daily necessities are running low if not provided by Hospice. Monthly wellness check-ins are conducted over the phone or in-person. Each resident will have their own individualized care package on medication, bathing, etc. Residents are changed frequently and/or immediately if accident occurs or diaper is worn. Never concerns of bed bugs, etc. Rooms are either private or shared. My mom had a shared room and it was okay given how advanced she was, but for those who are not "as" advanced, (more stage 4-5), or who just need more privacy, I would opt for that if available. During the last week of my mom's transition, staff was above and beyond caring/considerate/thoughtful and handled everything as well as I could have hoped given the severity of the disease. 4/5 Stars for a few reasons: There were some ADMIN issues in the beginning regarding billing which were incorrect, in addition to some the monthly wellness checks, (not correct), at the end. Both were brought to staffs attention. Finally, some of the sores on my moms elbow could have been handled a little better, but again, was noted and talked with Nursing staff. Overall, I would 100% recommend this facility to anyone that is need of care for middle, late, advanced, or end of life for Alzheimer's/Dementia care. We couldn't have asked for anything better given the situation of our family.