Sunrise at Bay Village

They are a little pricey but otherwise it is a wonderful place. The facility is clean and well taken care. They decorate for the seasons making it a welcoming environment. The staff is absolutely wonderful. They know their residents and are always talking to them. They are responsive to families.

My mom has lived at Bay Village for 6 months. It is our 4th experience with memory care so I do have a basis for comparison. The staff is very caring and compassionate. This clearly stems from the individuals as well as leadership level. Janine can flex from Exec Director to hands on 'Sr Nurse" in an instant as needed. She is very responsive and always has time to talk. My mom is challenging in some ways and the staff is always patient and caring. They treat residents with respect. The food is very appealing too - looks to be made from scratch. They have just hired a new activity leader full time- that is very key to engagement. I hope Sunrise helps to keep the caring spirit of the team. Therebis turnover in this business and it's key to have adequate staffing. I chose this facility because of Janine and her team. She knows all of the residents and pitches in when needed. You don't see the caregivers sitting at a table or in a different room playing with their cell phones all day long like you do at some other facilities! I do question the recent elimination of 2nd shift nursing.

Bay Village has been great experience for my mom and our family. We are comforted knowing Mom is in safe and well maintained facility. Care givers, nurses and rest of staff are fantastic. They attend to all needs in timely manner, and provide friendly demeanor with all activities. It starts at the top with Janine who shows care and dedication to residents, staff and families!! Thank you. !!

Bay Village (Sunrise) has been a wonderful place for my mom. The staff is friendly and get to know the residents. I receive regular updates, photos, and videos of her enjoying the activities there.

I dislike that this review can only be 1,000 characters because I have so much to say. Grateful to A place for Mom for connecting our family to Sunrise at Bay Ridge. It has provided a great solution and residence for my grandfather. He came into memory care and once he started taking his medicine again they allowed us to easily transition him to the assisted living so he could be more engaged in the community. [name removed] literally is the sunshiney glue that binds and is such a boss - leadership really trickles down for the top and she has built such an impressive staff - I never hear them complain and especially in the assisted living they are so engaged despite the burnout that I can only imagine may come from working in such a tough and demanding field. [name removed] is an awesome activity director and [name removed] takes great care of my grandfather. [name removed] is so sweet and there are so many more folks I am not highlighting here. The staff make it special and feel like home.

My mom loves ti's place I am so glad we found u It is a wonderful care place for the elderly It is clean,staff ,rooms ,actives flowers outside are wonderful and I don't have to worry about my mom they take very very great care of mom thank u

Any opinions that you had about assisted livings and memory care places are not accurate, as they are not depressing, dreary or dull. My husband has just spent a month at Bay Village Assisted Living and Memory Care and he was so happy with the staff, the accommodation, the food, and the happy atmosphere. So much so that when he came home, he said he looks forward to going back! He spent no time in his room because he was too busy enjoying the activities including happy hour, and the company and the helpful, caring staff. I am so happy I found Bay Village and was able to enjoy my respite because of Bay Village. A special thank you to Jennie Banner who from the first time I walked in to Bay Village has been so helpful, so friendly, so caring that I would be happy if I had to live there myself. So, if you are looking for a place for a loved one, I would absolutely recommend you go and talk to Jennie at Bay Village!

My parents have been at Bay Village for nearly 4 years and have been well cared for. I can't speak highly enough of Janine, who not only does a fabulous job in her role managing the entire facility, but also puts on her "nurse" hat as needed to ensure that residents receive the best care possible. She is always available to answer any questions families and residents have. Under her leadership, Bay Village continues to thrive. My parents love all the social activities, and the facility itself is clean, bright, and lovely.

I agree with other reviewers that Janine is an amazing asset to the community and hires a great team to work alongside her. They often go above and beyond and are extremely pleasant. Mariah looks out for my grandfather and it's nice to feel he is in trusted hands on her roster. Michelly is super impressive and caring as an activities director!! The main assisted living halls and area are a warm and great place to be. The seniors enjoy the music and theme days and decorations. They have movies after dinner each night and keep the popcorn machine running. Regular bingo and "basketball," weekly virtual church service in the theater and musical guests and more. They have an activities room equipped with a pool table and more puzzles than I could ever solve. The property is beautiful with room to expand I think. It is convenient that there is a CVS and Starbucks right in the "shopping center" and a grocery and bar/restaurants nearby. Very convenient to downtown Annapolis and the mall and more. I don't have much experience with memory care units to compare it to, but I do feel like that section can feel a little sad or neglected at times - I don't know if it's the layout or just it is what it is. I think all of the nursing staff in an assisted living might be overextended, but particularly in memory care I think it can be an exhausting and thankless job and that Sunrise needs to invest to greatly exceed any compliance ratios. Families with means to hire additional care to come in for the day like from 10-3 with their loved one should consider it. It makes all the difference. I would love to see Sunrise use its property to revitalize their memory care and become a frontrunner in investing in this side of the business. I would also agree that cutting a second shift nursing staff is not a good move in terms of care for our loved ones. I can only imagine the discussions and dilemmas that go into these decisions and do not want any critical feedback to fall down on the ones doing the hard job of taking care of them. My criticisms are for corporate. The staff of the place is making them look great and could not be doing a better job with what they have to work with truly. It is amazing and I'm sincerely so grateful to them and would like to see corporate make their lives easier and better so they can do the great work more fully. You've got to spend money to make money! Going into an assisted living process is so scary and I am so grateful for where we ended up via A Place for Mom - as one reviewer said you will definitely be fine here :) And I hope sunrise will invest in areas for growth such as paying meaningful competitive salary and overstaffing to avoid backlash from turnover. You can never have too much staff and there is always too much burnout. I implore you to take care of those who are taking care of our loved ones and that is the only real reason for only giving four stars instead of five. I feel the memory care unit could be improved with more staffing able to really give the residents and that community even more TLC and because I feel the whole place deserves more staffing or staff investment because they do a great job and just need to be less stretched thin in my view. And to be clear: the staff NEVER complain and are always responsive and have great attitudes. I count myself attuned enough to make this push on my own see when places may be short handed. So please PLEASE actually make investment and don't just put pressure on the directors or managers to make it look more put together while trying to cut their budget or corners - put it together more and make progress happen and don't put lipstick on a pig so to speak... AGAIN - so happy with the people that make this place shine and grateful my grandfather is in a good spot and that I feel welcome and proud to visit him here. I very much love this community and am grateful our family is a part of it and happy to answer any questions prospective families have and to keep it real :)