Sunrise of Woodcliff Lake

My mother in law was a resident & well cared for up until the day she passed.... the staff still speaks of her kindly. When my mother could no longer live alone, it was only fitting for her to move into Sunrise. The director and her team have made my mother feel at home and taken great care of her since the day she moved in. The compassion and genuine concern of the entire staff make this a wonderful place for any one needing assisted living. I have not seen my mother this healthy and happy in a long time. She is making many friends, taking part in all the activities available to residents, her health has improved and she is truly thriving. I can now sleep at night knowing my mother is in good hands 24/7. My mother, family and I are extremely grateful. The move to Sunrise of Woodcliff Lake has enriched our mother's life on every level. Thank you all.

They were good. I don't really know about the staff or the meals and dining service since he was only there a week for hospice. Staff was very friendly and helpful. We didn't see what they do during the day since my father was in hospice and progressing quickly

Sunrise of Woodcliff Lake is a great place and we would highly recommend them to others. It is the best decision I ever made for my father for myself as his primary care and for himself. Great peace of mind knowing he's taking care of. Seen a huge improvement in his mental and physical health since moving in

overall Sunrise has been great to us. So friendly and welcoming and responsive. The care has been good but my mom falls a lot and I feel like they don't check in as much as they could. Maybe that's asking too much. My mom has said the staff is bossy and I think they could be more compassionate. Though it's a hard industry I know. She came from having a one-on-one aide so this could just be an adjustment to a facility. I will say the billing department has been horrible. We've had to check and correct every bill. And they have been unable to give us a correct statement that I can submit to LTC. It's really bad. The care for the money is pretty good - but their billing is chaotic. The serving staff in the dining room is really lovely. The food is okay not great. The activities aren't much - they don't look well attended. But they try to do more than just bingo. Their exercise class is putting them in chairs not meant for exercise in front of a tv video. But all in all I feel like my parents are safe, well attended, the staff is friendly to them and to me and they seem to really care.

The only comment that I would make is if the person is coming from another facility someone from sunrise should physically go and evaluate that person before they bring them on board to make sure it's the right fit for them,. I would recommend Sunrise of Woodcliff Lake to others.

My mom [name removed] liked her stay. She found the staff friendly and attentive. She was comfortable. She didn’t like the food that much and she specifically mentioned it was mostly sandwiches. There were some entrees she wasn’t familiar with and did not appeal to her. She did not show interest in participating in the activities. Most of her social interaction was in the dining room.