Sunrise of Naperville North

It was a very special place for my mom. Everyone was so kind and helpful. She struggled at first. Because she wanted to be at home to die but gave in quickly because everyone there was so helpful. From walking in there the first day meeting everyone and walking out on the last day there moving her items out. It was priceless! I would highly recommend to any new comer. The nurses were terrific and very knowledgeable. Also when hospice stepped in it was flawless.

My mom has been there 18 months! The staff is great! They are very responsive- any time I have a question or concern I get an email or phone call back almost immediately. The environment is also very pleasant- very pretty furnishings - very homey! Would highly recommend

My Dad was in memory care for about a year before passing. He was taken care of very well. We found the staff very helpful professional and responsive. It was worth every penny. The staff honored him as a veteran and lined the hall and played taps as he left for the last time. Great emotional experience. Thanks Angelina

It's a beautiful facility. I love the front enclosed porch. My mom has only been there a month and I live out of town, but the 10days I was there, I was very impressed with the efficiency, kindness & care shown by the staff as they interacted with my mom.

The staff at Sunrise is friendly, knowledgeable, and responsive. The staff is consistent and agency nurses are not used. A wide variety of services are available which allows people with many health conditions to avoid living in a skilled nursing facility. Calls by family are always returned and a person always answers the phone, not a recorded message. The facility is beautiful and clean. Food is plentiful and well prepared with alternatives offered at each meal. Sunrise is in an easy to access location with plenty of stores and restaurants nearby and is within minutes of Edward’s hospital.

The sunrise facility and staff are excellent. They keep me informed about my mom's care or any issues. I do not worry at all about her because I know she is being taken care of.

We just moved my mother into this home last weekend and it is a dream come true. The staff is so friendly they make it so it does not feel like a nursing home at all. My mother seems extremely happy. She is actually walking now when was confined to a wheelchair at home. I think this is because of all the activities they offer and the socialization she has been exposed to since being there. Really, so far it seems too good to be true! Members of my family are not kidding when they say they wouldn't mind moving in there themselves!

My mother loves the staff. She loves the atmosphere. They go on outings almost every Wednesday and she looks forward to those outings. A varied list of activities. She has a great time. The staff is very caring and their communication with the families is great.

Their facility is modern clean and well maintained. The staff is pleasant and caring. The food is good tasting and adequate in portions. The food service is a little slow if you are pressed for time, which is not a problem for most residents. The community is also friendly and welcoming.

We consider ourselves very lucky to have found Sunrise. We were very impressed with the care our mom received, and that was said by numerous family member. I have worked as a CNA for about 40 years in nursing homes, hospital, and patient's homes. My sister-in-law and our cousin are both nurses. Other family members without a healthcare background also agree. The care, cleanliness, and staff attitude were excellent! Meals were good with a lot of choices, including requesting something simpler to make that might not be listed on the menu. Seniors though have tricky taste buds so our mom was not as happy with the food as the rest of us were. Activities varied depending on the day and they tried to have a good variety, but again, residents like various different things so it depended on the day as to activity participation. Value for the cost is reasonably good. You get what you pay for though so if you want to make sure you have good care with happy long-staying staff, you might pay a little more to get it.

My only frustration with this facility was the therapy staff that works in their building. They did not accommodate to the residents needs, often just showing up without warning. The facility does not use agency nurses. Their staff has been together a long time and takes pride in their facility and work. Nurses were open and communicated with family, promptly relaying concerns. The facility phone was always answered promptly by a friendly human, never a machine. The facility is beautiful and homey, not large and institutional. The nurses aides were kind and attentive.