Sunrise of Schaumburg

My 95 year old mom, who has dementia, is always treated with dignity and respect. The staff is stable and caring to her and I see that care in their interactions with other residents. Any concerns are addressed right away.

I would give them a 5 across the board. They have been excellent and would not hesitate to recommend them to anyone. My father in law is very happy there and has made a lot of new friends . His room is spotless and he likes the food very much and participates in most of the daily activities.

Excellent care and staff! So caring to every detail and understanding of the entire family needs. Excellent food! The team was amazing helping us long distance with all the details and our final move.

Wonderful place with great staff, especially Lynne who directs the Memory unit, and Shanika who is the primary caregiver for our family friend. Highly recommend this facility.

Everything has been great. The food and the staff a re very good.

They took excellent, comprehensive and compassionate care of my mother. I would recommend them to anyone. I would choose them again for care of any member of my family. I have nothing to say except that I am very happy that they were there for my mother every step of the way. The facility was always be clean, never smelled. The added touch of a resident house dog was truly lovely. My mother loved that dog and I believe it stretched out the quality of her days.

The staff there is always lovely but like everywhere they are short staffed. The new Executive Director is a [profanity removed] to the staff and they have recently lost a lot of key people. I've even called her boss. My mom fell forward out of her wheelchair twice because it wasn't locked. She blamed my mom who's 102 and only her one are works. Luckily I know all the residents and they saw what happened. I don't know if I would recommend them. It takes forever to get things done by maintenance. And there is nothing for the residents to do on Saturday since the new social director. I don't like my loved one sitting in her room all day. The nursing staff is lovely. My mom is happy there. And it's right around the corner from my house.

Sunrise of Schaumburg provided very good care of my mom for her short stay there ([date removed]). They had plenty of activities for the residents and the facilities were clean , modern, and well equipped. One thing I would like to say as far as facilities is the inside is fine, but the outside building from the street side needs some work- broken handrails on the porch area and trim along the roof missing or broken.

Beautiful facility. Very helpful and kind staff. The level of Mom's care needs pretty low right now, so we find that certain things might be overlooked by staff, e.g. laxative needs, room temperature controls, how to work the tv, etc. She has memory issues and might forget things and not say anything about it. A little more inquiry and observation would be good even though she performs all of her adls. Would really like to see two things...add the tv channel that plays Cubs games (Mom is a diehard fan) and some outings away from the facility.