As the COVID-19 pandemic evolves, we’re working closely with the New York State Department of Health to evolve our operations in accordance with NY Forward Safety Plan. Sunrise communities are now following a Phased Resumption of Operations plan, outlined below.

• In communities with active cases of COVID-19 or symptomatic community members, infection control protocols remain in place and:
  • Residents continue to self-quarantine in their suites, with meals delivered to them in their suites
  • Team members provide 1:1 programming, suite stops and hydration stops to residents’ suites
• In New York communities that have met certain criteria, including 28 days without an active, confirmed case of COVID-19 and maintenance of infection control protocols, residents may be able to participate in:
  • Socially distanced, small-group programming
  • Outdoor activities and socially distanced outdoor visitation with friends and family.

Visitation Plan

• Visitors must be at least 18 years of age or accompanied by an adult, and will be screened for COVID-19 symptoms and potential exposure.
• Visitors must wear face coverings at all times and will not be allowed to visit if they refuse.
• Any visitor who is experiencing symptoms of COVID-19 or who has come into contact with someone who has tested positive for COVID-19, will be asked to reschedule their visit.
• Outdoor visitation will be scheduled, documented and supervised by a Sunrise team member to ensure proper infection control protocol and social distancing guidelines are being followed.

Each community has designated areas where visits may occur. Given the rapidly evolving nature of this pandemic, please contact your local community prior to visiting, to learn the status of operations.

To support you and your family during these uncertain times, we want to help you with a special limited-time offer* through August 31: a two-year rate lock on your suite.

To learn more, contact us by calling 888-455-6471.

*Must sign a residency agreement by 8/31/20 and move into the community by 9/30/20 for offer to apply. Offer applies in the United States & Ontario, CN, only. Medicare, Medicaid, or other public health program admissions, respite stays, or skilled nursing admissions are excluded from this offer. Other restrictions apply. Select communities excluded.