Sunrise of New City

My Mom is very happy there. Overall, I finally have some piece of mind that she is well taken care of. Based on the experience we have had so far, we would absolutely recommend this community to other families!!

My mom enjoyed the activities and the outings. She liked the opportunity to start new ones too (baking club, game night). She got to do things she never had before like acting in a play and being in a book club. The food was good and the desserts better! I appreciated the care givers who assisted with personal care, and the servers. The maintenance staff especially [name removed] go the extra mile to help with small things in the room (from hanging curtains to fixing thermostats) Both my parents were there until my dad passed last year and my mom moved last week ( only to be closer to family). Thanks

The billing is confusing because you're always a month behind. The local people are very helpful though. Sometimes you have to really push if you want to look at new meds or things that are outside of the regular routine. They can be very slow. Overall though, its a lovely facility, they are warm people and they really try to make your family member feel at home.

We picked them because it was a recommendation from you. Half way between my brother and me, geographically. The experience has been awesome.

I can't say enough about the facility and staff. I was very sad about having to put my mother in a memory care facility, but they are absolutely wonderful. The staff is very attentive. The facility is clean and very comforting. When I leave there after visiting my mom, I'm comforted in knowing she is in good hands. I would highly recommend them.

Sometimes they can be hard to pin down if there's an unusual situation Generally the staff take excellent care of the residents. The quality of the staff, flexibility about allowing a non memory care resident live with a memory care resident, location and good word of mouth from friends. The building is clean and well maintained. The place does not smell like pee The staff went above and beyond to help us with getting them there -- so many loose ends for state paperwork etc. but they worked hard to get it all done in time. We were moving them from out if state so extra complicated.

The staff has been attentive to the changing needs of my Dad and I feel he is in a safe, warm environment at Sunrise New City

Staff and place was fantastic! Had my mom lived I would have had peace knowing how well she was taken care of . Community so great!!