Sunrise of Springfield

Activities are N/A because my mom was not capable of participating in anything. What we like the most about Sunrise of Springfield is the caring staff. The bright open spaces in the facility. Yes, we would recommend this community to other families

My mom spent 3 1/2 years in this facility. I lived out west, so I only got to visit 8-10 times. The staff. Was always very pleasant when visiting. They took great care of my mom. There were many staff members that were there the entire time, so they got to know my siblings & I well over the years. They were a good combination of professional & fun. It really seemed like they cared. My mom was in good hands while here and they gave her great care right up until the end. Thank you!

Very pleased! Good communication, caring and friendly staff from the Director to the Concierge to the Care Managers, memory care director and staff are wonderful and very responsive, my dad’s room is always clean, laundry done, he’s looking healthier than he has in a long time (he was at home trying to take care of himself) and he says he hasn’t had a bad meal yet lol Activities are varied and many residents take part. Overall very happy with Sunrise of Springfield!

The friendliness of the staff gets a 5+. What we like the most about the Sunrise community is being able to see my uncle each week and his contentment and better health. The staff are the most caring and dedicated people I have met. Our stress has disappeared and is replaced with the ability to enjoy visiting with our loved one

Mom joined Reminisence (memory 3rd floor) 3 yrs back middle covid. Sunrise was VERY deliberate and proactive protecting residents; staff was incredibly hard working. Springfield residence kept clean, in great repair, management engaged, competent and professional. Special part is the floor staff mgr, med and care! Incredible people who genuinely care about residents! This place has VERY LITTLE floor turnover. Floor has staff posted in frames and I would say 90% retention. We are talking staff 12+ yes at Sunrise Springfield! Multiple visits weekly, room cam and Echo w family. Mom kept safe, cared for and at end, responded more to staff voices and requests than me! ?? Also at end, my brothers travelled in wanting to stay with Mom and the staff made them feel totally at home in her room. In the end, they truly shared our grief. The new floor manager Lacey just transferred from Vienna. She is making this floor even better! Strongly suggest a visit to review if needing Reminisence services.

My mother spent 3 years at Sunrise Springfield. We never moved her because she loved it there. Many of the staff became extended family. When my mother passed away the staff were equally saddened and in tears. I spent numerous days 24/7 during the mom's hospice stage. I got a front seat observation view of the geniuneness and authentic care delivered to all residents of the Sunrise Springfield staff. Great place. Great Staff. SDB??

Staff is excellent, meals need more variety, also housekeeping is not the best when it comes to the bathroom. The care staff encourages my mom ex;(to walk with walker, not stay in wheelchair) they know how she likes certain things at bedtime or how she likes her pillows stacked or need made. They have little talks with her and they treat her like she is their mom. The bathroom toilet seems to need cleaning and same with her bathroom floor. I haven't spoken to them yet about it, I usually wipe things down when I am there which is 3-4 times a week. The only other thing is the menu. It has a lot of fish every other day and somewhat repetitive. But I understand, it's healthier for them. Just my mom isn't a big fish eater. But don't get me wrong, this place overall is worth every penny!