Sunrise of Vienna

During one of the most difficult times in my life, RCD Samantha and Mary went above and beyond to support me. Their kindness, compassion, and understanding made such a difference during my time of grief. Not only were they incredibly supportive, but they also ensured that I had the time and space I needed while maintaining a positive and professional work environment. Their leadership is truly remarkable, and I am beyond grateful for their guidance and empathy. I highly recommend them to anyone looking for a compassionate and dedicated nursing leader.

My mother would prefer for the good Lord to take her, so she does not use her call button the way she should — which has resulted in several falls. Because of that, the staff put her in a higher tier of care with more regular checks. They are always upbeat, saying my mom is their favorite resident despite the fact she is pretty grumpy all the time. And they have gotten to know her routines (such as when she usually needs to go to the bathroom). Their ability to observe their residents’ habits and anticipate needs to avoid accidents has been the most impressive aspect in my opinion. That kind of care costs a lot more than when she moved in, but the peace of mind is worth every penny. They are taking great care of her despite her stubborn nature. They also do their best to try to get her out of her room because all she wants to do is sit in her room. On that, it’s been a mixed bag. But they keep at it and are trying to get her to come around and I hope she might actually find some moderate joy in community at some point. It’s a wonderful community with the friendliest and most professional staff from the front desk to the nurses and aides to the administrators. Sunrise of Vienna was the first place suggested to us by A Place for Mom. We visited other places, but I’m so happy the first one suggested was the best.

I have not been up to see my loved one or the facility. But as far as I know and from what I have heard, it has been very satisfactory. She tells me that the food especially has been really good.

The community is so clean and airy, and the staffers start at entry level and then move to other jobs. as an example: the lead receptionist is now a billing specialist, and the lead waiter took the receptionist's place. that continuity is incredibly comforting because they know you when you come in the door. the nursing staff and caretakers are excellent ât communicating so well and offering suggestions for PT and OT to help progression and help ward off regression. the caretakers also tell me honestly exactly where mom is at physically and emotionally. they really care about the residents. the upper-level managers are also great and have provided regular updates on a monthly basis. I've just been so happy with the care and professionalism. it's top notch.

Our experience with Sunrise and their Memory Care unit was great overall. We felt that the staff genuinely cared for my mom and had her best interests in mind. I would especially like to complement [name removed], Reminiscence Care Manager, for her stewardship of an amazing program. [name removed] does a fantastic job of running the activities that engage the residents but doesn’t belittle them. The seamless integration of medical support and medicine management helped to properly consolidate my mom’s meds and put her on a much better track. My primary recommendation for Sunrise is to consolidate POC contact information for the different aspects of residential life (nurse, NP, billing, care managers etc.) to and overcommunicate this info to the resident’s families. I would highly recommend Sunrise to others, and appreciate their support during my mom’s time in VA. The only reason we moved mom out of Sunrise was due to her husband's recovery from medical issues which allowed her to go back to AL.

As a mobile notary, I've always found the staff there so friendly and helpful. It's a pleasure going to assist the residents. My question is this: How can I review the Starbucks in the facility? I don't see it on Google.

Nice facility, freindly staff, good food. No upfront cost.